Privacy Policy

Effective Date: July 9, 2026

Business: Florence Pizza & Shawarma
Address: 2263 Dundas St, London, ON N5V 0B5
Phone: (519) 453-6666
Email: info@florencepizza.ca
Website: https://florencepizza.ca

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Information We Collect

When you visit our website or place an order, we may collect the following information:

• Your name, phone number, email address, and delivery address when you place an order
• Payment information processed securely through our payment provider
• Browser type, IP address, and pages visited through cookies and analytics tools
• Any messages or inquiries you send us directly

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How We Use Your Information

We use your information to:

• Process and deliver your food orders
• Send order confirmations and updates
• Respond to your questions and inquiries
• Send promotional messages if you have opted in
• Improve our website and services
• Comply with legal obligations

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Sharing Your Information

We do not sell your personal information. We may share it with:

• Our online ordering platform (Mealsy) to process your orders
• Delivery partners to fulfil your delivery
• Payment processors to handle transactions securely
• Google Analytics to understand how our website is used

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Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device. You can disable cookies in your browser settings, though some features of our website may not function properly as a result.

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Your Rights

Under Canadian privacy law (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for marketing communications at any time
• Request deletion of your personal information where applicable

To exercise any of these rights, contact us at info@florencepizza.ca

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Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

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Third Party Links

Our website may contain links to third party websites such as our online ordering platform and social media pages. We are not responsible for the privacy practices of those sites.

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Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

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Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

Florence Pizza & Shawarma
2263 Dundas St, London, ON N5V 0B5
Phone: (519) 453-6666
Email: info@florencepizza.ca